How would you explain the mission of a quality department?
I’d say that quality means trying to monitor a company’s activities as effectively as possible so as to satisfy customers. This involves documentation, audits and, of course, a lot of training and awareness-raising.
It’s both rigorous and very dynamic, because you have to constantly adapt and improve.
How did you get into this department?
In a company, Quality departments often encompass Safety, Health and the Environment. It was this last point that led me down this path, as I was very sensitive to it.
So I opted for a D.U.T. in Health, Safety and the Environment, before going on to do a specialized Master’s degree in Quality. I wanted to be able to be versatile, while working on concrete actions in an industrial environment.
What’s a typical day at work like?
No two days are ever the same, and that’s what I like about it. I work every day both in the office and in the field, with one top priority: responding to customers and not leaving them waiting. That said, I always organize myself in pretty much the same way: I usually start my day by dealing with emergencies, before moving on to phases of analyses and continuous improvement.
” My job is a good balance between autonomy and teamwork “
How would you sum up your five years with Marrel?
Regarding my missions, even though I’ve finally moved away from the environmental side, it’s very rewarding and complementary. On-site production is also a real asset, allowing me to concretely experience my job and to be very responsive to customer feedback.
Marrel is a company that corresponds to my values, and one in which I feel comfortable. The human side, the daily co-construction, these were very important criteria for me.
